Frequently Asked Questions
Everything you need to know about new slots, UK casinos, and responsible gambling.
About Slots
New slots are recently released video slot games from providers like Pragmatic Play, NetEnt, and Play'n GO. These games feature the latest graphics, mechanics, and bonus features available in online gambling. Providers release new titles weekly, constantly expanding available options.
Check our homepage for curated lists of new slot releases updated regularly. UKGC-licensed casinos typically add new titles within days of their release from providers. Many casinos have dedicated "New Games" sections.
RTP stands for Return to Player—the theoretical percentage a slot returns over millions of spins. A 96% RTP means £96 returned per £100 wagered long-term. Individual sessions vary significantly from this average; it's a fairness indicator, not a session predictor.
Volatility describes how a slot distributes payouts. Low volatility means frequent smaller wins, good for extended play. High volatility means less frequent but larger potential wins, requiring more patience and budget. Choose based on your playing style and bankroll.
No, UKGC-licensed slots use certified Random Number Generators (RNGs) tested by independent agencies like eCOGRA and GLI. Results are genuinely random. The house edge is built into the RTP percentage, not manipulation of individual spins.
Megaways is a mechanic licensed from Big Time Gaming where the number of symbols per reel varies each spin, creating up to 117,649 or more ways to win. Many new slots use this popular feature for dynamic, unpredictable gameplay.
UK Casinos
Always verify UKGC licensing first—check licence numbers directly on the Gambling Commission website. Look for responsible gambling tools, secure payment options, transparent bonus terms, and responsive customer support. Our UK slot sites guide lists verified options.
Know Your Customer (KYC) verification is legally required by UK casinos before processing withdrawals. You'll need to provide proof of identity (passport/driving licence) and proof of address (utility bill/bank statement). Complete this early to avoid delays when withdrawing wins.
You must be 18 or older to gamble legally in the UK. Age verification is mandatory during registration. Providing false information is illegal and will result in account closure and forfeiture of any winnings.
Responsible Gambling
GAMSTOP is the UK's national self-exclusion scheme. One registration blocks access to all UKGC-licensed gambling sites for 6 months, 1 year, or 5 years. It's free and helps those needing a break from gambling. Register at gamstop.co.uk.
GamCare offers free, confidential support 24/7 at 0808 8020 133. BeGambleAware provides information and resources at begambleaware.org. Gamblers Anonymous offers peer support meetings. All services are free and confidential.
Set deposit limits before you start playing. Use session time reminders. Enable reality checks. Consider loss limits. These tools help maintain control over your gambling. All UKGC-licensed casinos must offer these features—use them proactively.
Payments
E-wallets like PayPal typically process within 24 hours. Debit cards take 1-5 business days. Bank transfers may take 3-7 days. First withdrawals require KYC verification which can add processing time if documents aren't pre-submitted.
Most UK slot sites accept Visa and Mastercard debit cards, PayPal, Skrill, Neteller, Paysafecard, Apple Pay, and bank transfers. Credit cards have been banned for UK gambling since April 2020.
Common reasons include pending KYC verification, unfulfilled bonus wagering requirements, or bank processing times. Contact customer support if delays exceed stated timeframes. Ensure your documents are submitted and verified before requesting withdrawals.